Sign in
Get back into the dashboard, reset a password, recover from a blocked or empty workspace, and sign out.
Sign in at the dashboard; you land on your Product's Home. Use the method you signed up with: your work email and password, or Google. Which address counts as a work email is on Create account.
Forgot your password
Use the forgot-password link on the sign-in form. ARCY emails a code to your work address; enter it and set a new password.
If you signed up with Google you have no password to reset. Continue with Google, or set a password on Account under Password if you want both ways in.
Setting or changing a password signs out every other session on every device. You stay signed in where you made the change.
Create a new workspace
A sign-in that belongs to no workspace lands on a screen titled Create a new workspace, the first of the three onboarding steps. Two cases:
- You expected an invitation. Do not create a workspace. Ask an admin on your team to check Workspace settings > Team: a pending invitation shows as Invited there and can be cancelled and resent.
- You were removed from a workspace. Sign-in still works, but there is nothing behind it. An admin has to invite you again.
Creating a workspace here is the same step as at sign-up, so the work email rule applies. If this is not the account you meant to use, Sign out under the form gets you back to sign-in.
Switching workspaces
If you belong to more than one workspace, switch in the workspace menu at the start of the top row.
Signing out
Open the menu on your profile picture and choose Sign out. The two screens above carry their own Sign out.
Signed in, but the widget stopped answering
That is a billing state, not an access one. See Billing.